PRO Remote with Sensor Technology
STANDARD Remote Control
My key FOB isn't working. What should I do?
Firstmate does not work.
Turn the handle(s) inside the firstmate to UP (AT THE SAME TIME) – if the motor turns on, use the handles to raise & lower the lift. Book Service Call or Ask Support (see right).
Firstmate PRO does not stop
See instructions for clearing the sensor hose. Download here.
I'm still having an issue.
Complete our online support form and someone from our team will contact you to assist.