Product Information

• Works on any Lift & System for Lift Dynamic
• Firstmate Brochure
• Firstmate Features Side by Side Comparison Chart
• Solar Cut sheet
• Register Your Firstmate

User Guides

PRO Remote with Sensor Technology

• Generation 3 (2017)
• 7 Button (2006)
• 4 Button (2002)

STANDARD Remote Control

• Generation 3 (2016)
• Classic (2007)

Troubleshooting

My key FOB isn't working. What should I do?

1. Change battery (A23) – suggestion to change each Spring for fresh battery during boating season.
2. Is there an antenna in receiver box? (black box on dock post (Model #RF-100)
3. Unplug receiver cable from receiver box (push in like a computer cord) & plug back in to make good connection
4. Check serial number on back of key fob (if serial number is below 4000 or buttons say 1,2,3 – see store for new receiver & key fob(s)

Firstmate does not work.

Turn the handle(s) inside the firstmate to UP (AT THE SAME TIME) – if the motor turns on, use the handles to raise & lower the lift. Book Service Call or Ask Support (see right).

Firstmate PRO does not stop

See instructions for clearing the sensor hose. Download here.

I'm still having an issue.

Complete our online support form and someone from our team will contact you to assist.

Helpful Links

• BoatSafe.com
• Electric Shock Drowning Prevention
• Boating Safety Guide
• Are you responsible for your boat's wake?
  
  

Instructions

• Clearing a Sensor Hose
• External Strobe Instruction Sheet
• Firstmate PRO Installation Manual
• Firstmate STANDARD Installation Manual
• Fob Programming
• Sensor Assembly Installation