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Product Information

 

User Guides

PRO Remote with Sensor Technology

STANDARD Remote Control

 

Troubleshooting

My key FOB isn't working. What should I do?

  1. Change battery (A23) – suggestion to change each Spring for fresh battery during boating season.
  2. Is there an antenna in receiver box? (black box on dock post (Model #RF-100)
  3. Unplug receiver cable from receiver box (push in like a computer cord) & plug back in to make good connection
  4. Check serial number on back of key fob (if serial number is below 4000 or buttons say 1,2,3 – see store for new receiver & key fob(s)

Firstmate does not work.

Turn the handle(s) inside the firstmate to UP (AT THE SAME TIME) – if the motor turns on, use the handles to raise & lower the lift. Book Service Call or Ask Support (see right).

Firstmate PRO does not stop

See instructions for clearing the sensor hose. Download here.

I'm still having an issue.

Complete our online support form and someone from our team will contact you to assist.

 

Helpful Links

Instructions